Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our services:

• Personal Information: When you make a booking or register on our site, we may collect personal information such as your name, email address, phone number, payment information, and travel details.
• Non-Personal Information: We may collect non-identifiable information, including browser type, IP address, device information, and how you interact with our website.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze site traffic, and manage advertisements. You can adjust your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect for several purposes, including but not limited to:

• Booking and Reservation Processing:To facilitate bookings, manage payments, and communicate booking confirmations.
• Customer Support:To respond to your inquiries, provide assistance, and improve our customer service.
• Marketing: To send you promotional offers, newsletters, or updates about new services. You can opt-out of marketing communications at any time.
• Analytics:To analyze user behavior, improve website performance, and personalize user experience.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers:Third-party companies who assist in booking processing, payment handling, customer service, and marketing.
• Compliance with Legal Obligations:If required by law or in response to valid legal requests, we may disclose your information to governmental authorities or law enforcement.

4. Third-Party Links and Services

Our website may contain links to third-party sites, such as airlines, hotels, or tour operators. These sites operate independently, and their privacy practices are not covered by our Privacy Policy. We recommend reviewing the privacy policies of any third-party websites.

5. Data Security

We implement technical, administrative, and physical safeguards to protect your information. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee the security of our servers or databases.

6. Retention of Personal Data

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request access to your personal information.
• Rectify: Correct any inaccuracies in your data.
• Delete: Request deletion of your information, where applicable.
• Object: Object to processing of your information for marketing purposes.
• Withdraw Consent: If you provided consent for data processing, you can withdraw it at any time.

To exercise these rights, please contact us at hello@deccanholidays.com.

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we discover that we have collected data from a minor, we will take immediate steps to delete it.

9. International Data Transfers

As a global company, we may transfer your information across borders to provide our services. By using our website, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection standards.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the "Last Updated" date will reflect the date of the change.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Deccan Holidays

hello@deccanholidays.com

+91 96 4323 4000